Return Process

Please understand that submitting this form is a return request and does not automatically guarantee approval. Your request will be reviewed according to the store's return policy.

Please understand that for returns due to reasons other than product defects or damage, return shipping costs may be the customer's responsibility, subject to the applicable return policy.

Please confirm that the information provided above is accurate. We will get back to you within 1–3 business days. Please keep an eye on your email for our response.

If you don’t receive our email, please check your spam/junk folder or promotions folder. You can also contact us directly by email if you have any questions.

Customer Service Email: ideluxecookware@gmail.com